Standardized deployment and maintenance of a contactless ticket collection system to ensure passenger satisfaction, safety and efficiency.
Plan Group has been selected to work with 11 transit authorities to deploy and maintain the latest contactless payment solutions on all buses, streetcars, subways and transit stations in southern, central and eastern Ontario.
The Plan Group team has been working on an evolution of Presto deployments since 2009. Our scope includes complete engineering, manufacturing, assembly, kitting and installation of the electronic payment system. Initial deployment began with one transit agency and has since expanded to all 11 agencies.
In addition, the team now provides maintenance and servicing for all devices to ensure the availability of all fleets.
Main innovations, challenges and solutions implemented:
- Customized brackets and enclosures were designed and implemented to guarantee the aesthetics and security of payment devices.
- Customized engineering to adapt buses to network connectivity.
- Collaboration with the transit agency to ensure the safety of passengers, their staff and our team members.
- Deploying a team of over 20 technicians 24x7 to ensure that all devices are fully functional and meet the customer's service level agreements to guarantee overall satisfaction.
Contact
Want to find out more?
Contact our specialist!
Angelo Marasco
Director of Transportation, Plan Group Technology